When adding a new NLSS gateway to an organization, the gateway must be registered with RMS. This is accomplished through a simple procedure of generating a token and applying the token to your NLSS Gateway. The following describes how to apply this procedure.
Hardware Affected: GW5000, GW4500, GW4000, GW3000, GW500
Software Affected: All
Generate a new token
Tokens are generated in your NLSS subdomain. Your NLSS Subdomain is usually that of your integrator. For example, â€œSample Securityâ€� is the integrator, and the customer is â€œfbaâ€�. See screenshots below.
â€‹NOTE: If you do not use a subdomain, simply go to https://nextls.net/subscriptions/rms
Fill out the form appropriately, ensuring that youâ€™ve included all the necessary information.
Click submit and you will be provided with a new token.
Apply this token to your NLSS Gateways
Log into your NLSS Gateway via the IP address.
Navigate to Configuration â†’ Global â†’ Subscriptions
Click the â€œaddâ€� button
From the dropdown choose Subscription type â€œRMSâ€�
Enter the token and click save.â€‹
Your NLSS Gateway will not connect to RMS, then reboot, so please be sure to be patient with this process. Take note of any errors in this process.
For help with any issues, please see this article.
For more information, please see https://support.nlss.com or email firstname.lastname@example.org